Please use this identifier to cite or link to this item: http://hdl.handle.net/123456789/2214
Title: Know What Your Customers Want Before They Do
Authors: Thomas H. Davenport, Leandro Dalle Mule, and John Lucker
Issue Date: 28-Apr-2014
URI: http://hdl.handle.net/123456789/2214
Appears in Collections:research

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